Sun Palace (Adults Only) Hotel Cancun, Cancun - Reviews, Rooms Options & Prices 2025

Book with us

Up to 10% cheaper

than on Booking.com

Key details

About the Resort

Boulevard Kukulcan Km 20 Hotel Zone, Cancun, Mexico, 77500

Sun Palace (Adults Only) is an exclusive resort located in the vibrant Zona Hotelera of Cancun, Mexico. Designed specifically for couples, the resort offers a romantic atmosphere along with breathtaking views of the Caribbean Sea. Unique features include luxurious suites with sophisticated amenities and a dedication to providing a personalized experience for every guest.

Location

Situated in the heart of Zona Hotelera, Sun Palace is conveniently located near notable landmarks such as Playa Delfines and the Museo Sensorial del Tequila. The surrounding area is known for its all-inclusive resorts, international restaurants, and pristine sandy beaches, offering guests easy access to local attractions.

Rooms

The resort offers a range of accommodations including spacious suites featuring luxurious amenities such as a double whirlpool, minibar stocked with world-class spirits, and state-of-the-art technology. Many suites provide stunning views of the Caribbean Sea, ensuring a picturesque backdrop for relaxation.

Eat & Drink

Sun Palace features a variety of onsite restaurants serving sumptuous cuisine from diverse culinary traditions. Guests can savor flavorful dishes prepared with the finest ingredients at any time of day, complemented by a selection of top-shelf beverages from the resort’s bars.

Leisure & Business

The resort offers an array of recreational activities including a state-of-the-art fitness center with certified instructors. Additionally, guests can indulge in spa treatments that combine Mayan Oriental and European techniques, as well as unwind with Las Vegas-style performances, ensuring a lively entertainment experience.

View all

Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Governor King Suite

Max:

2 persons

53 m²

Bed options:

1 King Size Bed

Sea view

Shower

Coffee machine

room details

Check Prices

Honeymoon King Suite

Max:

2 persons

53 m²

Bed options:

1 King Size Bed

Sea view

Shower

Coffee machine

room details

Check Prices

Superior Junior Suite

Max:

2 persons

44 m²

Bed options:

2 Queen Size Beds

Sea view

Shower

Coffee machine

room details

Check Prices

Show all roomsLess

Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

Explore available ways to reach your dream destination

City Center

Cancun 8.9 mi

Airports

Cancun (CUN) 8.2 mi

Isla Mujeres (ISJ) 23.1 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Dining Options

“The variety of dining options was impressive, with every meal we tried being absolutely delectable.” view full review

Very nice Spa Experience

“The couples massage we enjoyed was one of the best we've ever had, providing a perfect blend of relaxation and tranquility.” view full review

Fun Beach Activities

“Playing volleyball with Pedro was a highlight of our trip; he made the games engaging and enjoyable for everyone.” view full review

Spotless Rooms

“Our room was immaculate upon arrival, contributing to a very comfortable and pleasant stay throughout our vacation.” view full review

General

Non-smoking rooms
Wi-Fi
Free parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Baggage storage
Private beach
Elevator
Currency exchange
ATM/Cash machine
Barber shop
Smoke detectors

Sports & Fitness

Fitness center

Services

Paid airport shuttle
Valet parking
Room service
Car rental
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area

Business

Business center
Meeting/ Banquet facilities
Fax/Photocopying

Spa & Leisure

Infinity pool
Beach access
Beach umbrellas
Sun loungers
Sun terrace
Spa & wellness center
Sauna
Steam room
Jacuzzi
Beauty treatment
Massage
Open-air bath
Public Bath

Room features

Air conditioning
Heating
Mini-bar
Sitting area
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Location

Boulevard Kukulcan Km 20 Hotel Zone, Cancun, Mexico, 77500

Map view

street view

Boulevard Kukulcan Km 20 Hotel Zone, Cancun, Mexico, 77500

City landmarks

Beach

Playa Delfines

1.2 mi

Blvd Kukulcan Km 17 Zona Hotelera

El Rey Archaeological Zone

1.2 mi

Museums

Mayan Museum of Cancun

2.1 mi

Beach

Royal Beach Club

2600 ft

Beach

3000 ft

EL REY ruins

1.2 mi

Spa Center

NIZUC Resort & Spa

4300 ft

Museo Subacuatico de Arte

5300 ft

View Point

1.2 mi

Cancun sign

1.2 mi

Mirador playa delfines

1.3 mi

Blvd. Kukulcan

Iberostar Cancun Golf Course

1.4 mi

Golf Course

Golf Club

1.4 mi

Blvd. Kukulcan

Golf with a view

1.4 mi

Blvd Kukulcán Km 16.5

San Miguelito

2.0 mi

Amusement & Theme Parks

Ventura Park Cancun

2.5 mi

San Miguelito Archeological Site

1.9 mi

Museums

Parque Maya Cancun

2.1 mi

Museums

MUSA Underwater Museum

2.1 mi

Events

Oasis Arena

2.4 mi

Amusement Park

Wet 'n Wild

2.5 mi

Aquaworld

2.8 mi

BLVD Kukulkan KM 6.5

Extreme Games Cancun

2.9 mi

CancunMexico

Avenida Kukulkan

4.2 mi

Backstage Theatre

3.9 mi

Blvd. Kukulcan km 12.5

Museo Sensorial del Tequila

4.2 mi

Nearby

Beach

Royal Beach Club

2600 ft

Beach

2000 ft

Restaurants

Casa del mar

1400 ft

Blvd. Kukulcan Km 20. 5 Cauncun Plaza

Arrecifes

2100 ft

Blvd. Kukulcan Km. 20

Reviews and Ratings

Feedback from previous guests about their experience

88%

liked the resort and would come back again

Beautiful surroundings

Excellent service

Inconsistent evening dining

Balcony loungers uncomfortable

8.8/10

Great

Rooms

9.3

Location

9.6

Service

9.7

Dining

8.1

Antonio

United States of America, January 2025

8.4/10

Our stay at Sun Palace was nothing short of magical. The location right on the beach was perfect for relaxation, and every day felt like a glorious getaway. The experiences we shared with the attentive and kind staff truly made our time memorable. The food was consistently delicious, making every meal a treat. A few minor aspects like ongoing renovations and limited breakfast options kept it from being absolutely perfect, but we would definitely return!

Rooms

10.0

The rooms were lovely, with amazing ocean views and plenty of storage space. They were kept at the highest standard during our stay.

Service

10.0

Service was warm and welcoming; the staff consistently went above and beyond to cater to our needs.

Location

10.0

The hotel has an awesome location, just a short 15-minute drive from the airport and right on the beach.

Dining

10.0

Dining was fantastic with a wide variety of delicious food at every restaurant, ensuring our taste buds were always satisfied.

Facilities

9.0

The facilities were excellent, providing everything we needed for a relaxing vacation.

Byron

United States of America, December 2024

9.6/10

I had a wonderful stay at the Sun Palace, which is a fantastic choice if you're looking to relax by the beach with stunning ocean views. The rooms are spacious and come equipped with great amenities, but there were a couple of areas in the hotel that felt a bit dated. The staff went above and beyond to make our experience special, and the dining options were diverse and delicious. Overall, I found it to be an excellent value for my money.

Rooms

9.0

Our room was spacious and offered breathtaking ocean views. It had modern amenities and was equipped with hair dryers and toiletries.

Service

10.0

The service was exceptional; every staff member we encountered was eager to please and went out of their way to ensure our needs were met.

Location

10.0

The location is ideal, right near the beach with easy access to local transport and stunning sunsets.

Dining

9.0

The dining experience was delightful, with a great variety of options from Mexican to Thai cuisines, all well-prepared and enjoyable.

Facilities

9.0

The facilities were well-kept; the pool area was lovely, and the beach was pristine, making it a perfect spot to unwind.

Roy

United States of America, December 2024

9.8/10

Our stay at Sun Palace was absolutely unforgettable! The rooms were clean, comfortable, and boasted stunning views, while the service felt like you were part of a family. The dining options were diverse and enjoyable, especially with the new additions after renovations. However, there were some issues with pool seating availability at peak times. Overall, it’s a great value for a luxurious experience by the beach.

Rooms

10.0

The rooms were lovely, with more storage space than before and always kept perfectly clean. The balconies provided beautiful views.

Service

10.0

The service was incredible, with staff treating you like family and providing attentive care throughout our stay.

Location

10.0

The location was excellent, with a beautiful beach and well-kept grounds that added to our happiness during the holiday.

Dining

9.0

Dining was a highlight; the restaurants offered a great mix of menu options, and the new additions like the Taco cart and the Sweets & Coffee bar were fantastic.

Facilities

8.0

Facilities were modern and clean, though seating at the pools was limited, making it difficult to find loungers at busy times.

Dick

United Kingdom, November 2024

9.6/10

I had an amazing stay at Sun Palace, which offers a perfect blend of relaxation and fun. The spacious rooms with breathtaking views were a highlight, and I thoroughly enjoyed the many activities available for adults. The dining options were delightful, although I found myself wishing for the nightlife to be a bit more vibrant. Overall, it was a beautiful getaway, but the evening entertainment could use some improvement.

Rooms

10.0

The rooms were incredibly spacious and modern, with a stunning view of the beach. I especially loved having a separate area for privacy.

Service

10.0

The service was top-notch, with attentive staff like Emilio, who always made sure our needs were met. It felt like they truly cared about our experience.

Location

10.0

The location was fantastic, right on the beach with stunning ocean views. It was wonderfully away from the party zone, which added to the peacefulness of my stay.

Dining

9.0

Dining was a real treat, especially at the Italian and Thai restaurants where the food was consistently delicious. The buffet had a great variety, although breakfast could start a bit earlier.

Facilities

9.0

The facilities were well maintained and offered a great variety of activities. The pools were enjoyable and always kept clean.

Samantha

United Kingdom, November 2024

9.8/10

Our stay at Sun Palace was absolutely wonderful! The hotel's location provided stunning views of the lagoon, and we loved that the beach was just a quick stroll away. The atmosphere was so relaxed, making it the perfect setting. The service was incredible, with friendly staff who always went above and beyond. The dining options were excellent, though some could be slightly better. The only downside was that we wished the entertainment could have been a bit livelier, but overall, we enjoyed every moment of our trip.

Rooms

10.0

The rooms were beautiful and immaculate, offering a gorgeous view of the ocean and the steak house patio. We were on the second floor, which provided a stunning setting for our vacation.

Service

10.0

The service was truly exceptional. Staff members were incredibly attentive, especially Enrique, Silvio, and Maria, who made us feel like royalty during our stay.

Location

10.0

The location was fantastic with a direct access to the beautiful beach, and we loved the close proximity to various activities, including organized trips to places like Chichen Itza.

Dining

9.0

Dining options were plentiful, fresh, and delicious with a nice variety across several restaurants. We enjoyed every meal we had at the hotel.

Facilities

9.0

The facilities, including the pool area and access to the beach, were well-maintained and contributed to the relaxing atmosphere of our vacation.

Elliot

United Kingdom, November 2024

8.4/10

I had a wonderful time at the resort, with beautiful surroundings and peaceful atmosphere. The rooms were spacious and well-maintained, offering lovely views. The staff went above and beyond for service, but sadly, I found the evening dining options quite inconsistent. Overall, it’s a great place for a relaxing stay, though there could be some improvements in the food quality, especially during dinner.

Rooms

9.0

Our room was spacious and clean, with great views of the ocean. The amenities like the chi hair dryer and flat iron were nice touches.

Service

10.0

The service was amazing, and the staff was very accommodating and genuinely friendly. They made us feel welcome at all times.

Location

9.0

The resort is situated in a calm and beautiful area, which provided us with a relaxing getaway, away from the party scene.

Dining

5.0

The buffet food was generally good, but we found the evening options to be inconsistent, which was quite disappointing.

Facilities

9.0

The facilities, including the infinity pools and beach areas, were beautiful and well kept. The spa services were fantastic.

Beautiful surroundings

Inconsistent evening dining

Gregory

United States of America, November 2024

8.6/10

I had an amazing time at Sun Palace, enjoying the beautiful beach and great spa services. The staff went above and beyond to make our stay special, and our room had breathtaking views. However, I was a bit let down by the dining options, particularly the quality of some restaurants compared to my previous visits. Overall, it’s a lovely adults-only resort that just needs a few tweaks to enhance the experience.

Rooms

9.0

The rooms were spacious, clean, and well-maintained with incredible views of the ocean.

Service

10.0

The service was outstanding and very attentive, making sure all our needs were met throughout our stay.

Location

9.0

The location is perfect with easy access to the beach and a quick drive from the airport.

Dining

6.0

The dining experience was inconsistent, with some meals falling short of expectations compared to past visits.

Facilities

9.0

The facilities, including the pool and spa, were excellent and provided plenty of options for relaxation and fun.

Vincent

United States of America, August 2024

9.4/10

My stay at Sun Palace was an incredible experience! The hotel offers a beautiful beach with stunning water, and the rooms are luxurious with amazing ocean views. The staff is genuinely kind and attentive, making sure every part of our stay was enjoyable. The dining options were diverse and delicious, though some menu changes could make them even better. While the ongoing renovations might be a minor inconvenience, they didn’t detract from our overall experience. I can’t wait to return!

Rooms

10.0

The rooms were stunning, especially with an ocean view and luxurious amenities including a jacuzzi and Chi products.

Service

10.0

The service was excellent, with staff going above and beyond to meet our needs, especially Claudia and Guillermo.

Location

9.0

The location is fantastic, providing easy access to the beautiful beach, though it can get a bit crowded at peak times.

Dining

9.0

The dining experience was delightful with a variety of tasty options from Mexican to Italian and Asian cuisines.

Facilities

9.0

The facilities were well-maintained, especially the beautiful pool area, making it a relaxing spot to unwind.

Stunning beach

Ongoing renovations

Christopher

United Kingdom, August 2024

7.6/10

My stay at Sun Palace was a mix of wonderful experiences and a couple of challenges. The cleanliness and comfort of the rooms were impressive, and the friendly staff made me feel welcome. However, I did encounter some issues with food safety that impacted my husband's experience. While the pool and beach areas were enjoyable, some aspects of the dining experience could use improvement, especially with outdoor seating options during inclement weather.

Rooms

7.0

The rooms were beautiful and very clean, although a bit outdated. The layout of the bathroom was less than ideal in terms of privacy.

Service

7.0

Overall, the service was excellent, but I had a frustrating experience trying to cancel an excursion due to my husband's illness. Eventually, they resolved it satisfactorily.

Location

9.0

The resort is conveniently located in Cancun, away from the party scene, which provided a relaxing ambiance by the beach.

Dining

7.0

Dining offered a variety of options, and while most meals were fantastic, I had concerns about food safety that affected my enjoyment.

Facilities

8.0

The pool area was lively, but I found the chair situation in the sun a bit cramped, especially during peak hours.